Total Loss/Physical Harm Questions. If a loss that is total occurred…
If a Total Loss has occurred
In case a Total Loss has occurred, please get insurance company call Capital One customer support at 1-800-946-0332 and supply us with complete insurance information. Then, we could start dealing with your provider to get insurance proceeds. After your insurance pays the settlement, you will be accountable for any staying stability. When you yourself have GAP or other debt security protection, we encourage one to get in touch with the provider as quickly as possible to ascertain just what paperwork may be had a need to process the claim.
You stay accountable for making monthly premiums until the mortgage is paid in complete and any missed or partial re payments can be reported towards the credit agencies. A refund will be sent after payoff if this results in an overpayment. Please call Capital One Customer Service at 1-800-946-0332 to create a repayment.
Please relate to your GAP policy for certain info on protection and exactly how to register a claim. You purchased from the dealer, please contact the dealer directly to obtain a copy if you cannot locate the GAP policy.
Forward the unendorsed check along aided by the invoice through the car mechanic shop to:
ATTN: Bodily Damage Department Capital One Car Finance 7933 Preston Path Plano, TX 75024-2302
Our help team shall endorse the check and instantly it to your store doing the repairs. When you yourself have any relevant questions, please call Capital One customer care at 1-800-946-0332.
Send the check that is unendorsed using the invoice through the car repair shop to:
ATTN: Bodily Damage Department Capital One Car Finance 7933 Preston Road Plano, TX 75024-2302